1. Data controller
ALBA VENTANAS SL
NIF: B75999268
Registered office: Av. 9 de Octubre, 89, Pta. 1 1, 46520 Sagunt/Sagunto, Valencia, Spain
Telephone: +34 675 031 972 · +34 672 644 200
Email: info@albaventanas.es
Mercantile Registry of Valencia: Section 8, Sheet V 224564, Entry 1 (26 March 2025).
ALBA VENTANAS SL is responsible for the personal data processed through contacts and interactions related to this website.
2. Personal data we may process
Depending on how you contact us, we may process identification and contact details such as your name, email address and telephone number, as well as project information, correspondence, drawings or other information that you voluntarily provide.
The website does not require you to create an account. Please avoid sending sensitive personal data unless it is genuinely necessary for your request.
3. Purposes and legal bases
Enquiries, quotations and project requests
We process the information you send us to respond to your enquiry, assess a project, prepare a quotation and, where appropriate, take steps at your request before entering into a contract. The legal basis is the performance of pre-contractual measures requested by you and, where applicable, our legitimate interest in managing business enquiries and communications.
Existing clients and contractual relationships
If a commercial relationship is established, data may be processed to manage quotations, orders, installation, invoicing, warranties, after-sales service and legal or accounting obligations. The legal bases are performance of the contract and compliance with legal obligations.
Marketing communications
We will only send optional promotional or newsletter communications where a valid legal basis applies, such as your consent. You may withdraw consent or object to such communications at any time without affecting the lawfulness of previous processing.
Website and security
Limited technical data may be processed to operate, secure and troubleshoot the website. Optional analytics or marketing technologies are not activated unless the required consent has been obtained.
4. How long we keep data
Enquiry data is kept only for as long as necessary to respond and manage the potential project. If a contractual relationship begins, relevant information is retained for the duration of that relationship and afterwards for the periods required by applicable tax, accounting, commercial or liability rules. Data processed solely on the basis of consent is kept until consent is withdrawn or the relevant purpose ends, subject to any legal retention obligations.
5. Recipients and service providers
Personal data is not sold. It may be accessed by service providers that support our business, such as hosting, email, IT, professional advisers, logistics or project-related suppliers, only where necessary and under the corresponding legal safeguards. Data may also be disclosed where required by law or by a competent authority.
6. International transfers
We do not intentionally transfer personal data outside the European Economic Area unless this is necessary for a service used by the company or for a specific project. Where an international transfer takes place, we will rely on an appropriate mechanism recognised under the GDPR, such as an adequacy decision or appropriate contractual safeguards, where required.
7. Your data protection rights
You may request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability where applicable, and you may object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, contact info@albaventanas.es and identify the right you wish to exercise. We may ask for information reasonably necessary to verify your identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Security
We apply organisational and technical measures appropriate to the nature of the data and the risks involved. No internet transmission or storage system can be guaranteed to be completely secure, so users should also take reasonable care when sending information electronically.
9. Changes to this policy
We may update this Privacy Policy when the website, our services, our processing activities or applicable requirements change. The date at the top of this page indicates the latest revision.